LEGAL INFORMATION

PUBLISHER

 

Company name: TIKET

Head office: TIKET, 29 RUE FOCH 34000 MONTPELLIER, France

 

Registration number: 824882849

 

VAT number : FR34827685843

 

 

PERSONAL DATA

We take great care to protect your personal data. All the information you send us will only be used in the context of your commercial relationship with www.madetiket.com. Under no circumstances will it be divulged to a third party or sold.

 

PRIVACY POLICY

TIKET, the publisher of this website (hereinafter referred to as "TIKET") attaches great importance to the protection of the personal data and privacy of its users. To this end, TIKET undertakes to process such personal data in accordance with the laws and regulations applicable in the countries from which its users access the www.madetiket.com website, including in particular the European General Data Protection Regulation, known as "RGPD" or "GDPR".

This Privacy Policy sets out how TIKET collects and processes data about you when you browse the site. www.madetiket.com and your use of the online sales service offered on this site.

If this information does not answer all your questions, please contact TIKET at the following address: support@madetiket.com.

 

  1. What is personal data?

Personal data refers to any information relating to an identified or identifiable natural person (referred to as a "data subject").

Within the framework of the www.madetiket.com website and online sales service, the persons concerned are Internet users visiting this website and users of this service.

The personal data concerned by this Privacy Policy is therefore any data relating to these Internet users, insofar as they are identified or identifiable, for example by means of the IP address of their terminal or their user account identifier.

Treatments

  1. What personal data is collected, for what purposes, and on what legal basis?

TIKET collects personal data concerning its users in the following cases, for the following purposes:

  • When you browse the www.madetiket.com website

When you connect to the www.madetiket.com website, TIKET collects the following data via its servers:

  • Your terminal's IP and/or MAC address;
  • Your terminal type ;
  • The version of your browser.

 

This data is collected and processed for the purpose of displaying the www.madetiket.com website on your terminal. This processing is based on the necessity of its implementation for the execution of a contract to which the user is a party, namely the conditions of use of the www.madetiket.com website.

If you have consented to the use of the corresponding cookies as described in Article 4 below, TIKET may also use these cookies to collect data relating to your browsing of the various pages and content of the www.madetiket.com website, such as the pages visited or the content viewed.

This browsing data is collected and processed for the purpose of measuring the audience for the pages and content of the www.madetiket.com website. This processing is based on the legitimate interest of TIKET, which is to gain a better understanding of the traffic on the www.madetiket.com website.

This data may also be used to personalize the advertising content displayed on the www.madetiket.com website. This processing is based on your consent.

  • When you register for the online sales service

When you register for the online sales service, TIKET collects the following data via the registration form:

  • Your first and last name(s) ;
  • Your e-mail address ;
  • Your password.

 

This data is collected and processed for the purposes of managing your user account and enabling you to use the online sales service. This processing is based on the necessity of its implementation for the execution of a contract to which the user is a party, namely the conditions of use of the www.madetiket.com website.

  • When placing and paying for an order via the online sales service

In addition to the data mentioned in 2.2 above, TIKET collects the following data when you place an order and pay for it via the online sales service:

  • Your first and last name ;
  • Company name (optional) ;
  • Your full postal address for delivery ;
  • Your billing address (if different from above) ;
  • The items you order ;
  • Your promo code (if applicable) ;
  • Your telephone number ;
  • Your choice of payment and delivery method ;
  • Details of the credit card you use for payment (if you choose this method of payment).

This personal data is necessary to enable us to prepare and dispatch your order, and to receive your payment.

This data, in particular the data required to validate payment, is transferred to PayPal (Europe) S.à r.l. et Cie, located in Luxembourg, for the purposes of the transaction. The User is therefore invited to refer to PayPal's Privacy Policy, available at herefor more information on how PayPal handles this data. Because we use PayPal's services, we do not have access to the User's payment data (such as credit card information).

Transaction data other than payment data (billing address, time of payment, amount paid, etc.) is kept for the duration of the relevant legal statute of limitations.

The collection and processing of the aforementioned personal data is based on the performance of a contract to which the User is a party.

  • When dealing with TIKET

When you communicate with TIKET in writing, in particular at our contact address support@madetiket.comTIKET collects and processes the following data relating to our exchanges:

  • The content of your message ;
  • The e-mail address and identifier of the sender of the message as it appears in our inbox;
  • The date and time of your message.

This data is necessary for the proper management of our commercial relationship, and more specifically to understand and process your request, if applicable.

Ce traitement est fondé sur votre consentement, que vous exprimez en nous envoyant votre message. Vous êtes de ce fait conscient et responsable du fait que les informations

  1. Who is responsible for processing personal data, and how can I contact them?

The company responsible for this processing is TIKET, which publishes the website www.madetiket.com. The name and contact details of TIKET can be found on the Legal Notice page of this website.

If you have any questions about this Privacy Policy, the processing of personal data on the website www.madetiket.com, or in general about the protection of personal data and privacy within TIKET, you can contact TIKET at the following address: support@madetiket.com.

  1. With whom are data shared?

The personal data collected and processed as described in Article 2 above are used by the competent persons and departments within TIKET for commercial relations and the management of the website.

It may also be shared with our subcontractors and service providers, such as our payment service provider Paypal (in accordance with 2.3 above) or postal delivery services, to the extent necessary to fulfill the purposes described in article 2 above.

  1. How long is the data stored?

The personal data collected and listed in Article 2 above are kept by TIKET and its subcontractors for no longer than is strictly necessary to fulfill the purposes described in this Article 2.

In particular, data relating to your orders and our commercial relationship are kept on file for no more than 5 years, this period corresponding to the legally applicable statute of limitations.

  1. Does the www.madetiket.com website use cookies and similar technologies?

Les cookies désignent des fichiers informatiques de faible taille déposés sur le terminal (par exemple : ordinateur, smartphone, tablette) d’un utilisateur dans le cadre de sa visite ou de son utilisation d’un site Internet ou d’une application. Leurs utilisations sont variées, allant de la simple fonction technique pour permettre ou faciliter la navigation jusqu

With your consent, expressed via the Strapless cookie appearing at your first connection, the www.madetiket.com website is likely to use cookies and/or other equivalent technologies for the purposes of facilitating your navigation and your use of the online sales service, as well as for the purposes of enabling TIKET to measure the audiences for its pages and content, and for the purposes of personalizing the advertising content displayed on the www.madetiket.com website.

These cookies are issued by Google. You can prevent these cookies from being stored on your terminal, and also prevent them from being read, by using the settings in your browser. To do this, please refer to the documentation for your browser, at the following links: Mozilla Firefox ; Internet Explorer ; Google Chrome ; Opera ; Safari.

The www.madetiket.com website also uses cookies and/or other equivalent technologies for the purely technical purpose of enabling you to access the website and the online sales service.

Please note: the website www.madetiket.com contains social network buttons that allow you, for example, to post content linked to this site on your own social network pages. The use of these social network buttons may result in the processing of personal data in accordance with the conditions laid down by the publishers of these networks; TIKET has no control over these conditions and invites you to refer to the conditions of use of these networks for further information. Please note that the use of these buttons is purely optional and voluntary for the user who wishes to use them.

  1. Your rights

In accordance with applicable laws and regulations on the protection of personal data, you have the following rights regarding the processing of your personal data.

You can exercise them by contacting TIKET at the following address: support@madetiket.com.

As these rights are purely personal, and can therefore only be exercised by the person concerned, please enclose a copy of your identity document with your request. This will be kept for no longer than is necessary to verify your identity.

  • Right of access

The user may have access to his/her personal data processed by TIKET. In the event of a request, TIKET will provide the user with a copy of all personal data and all information required by law:

  • Categories of personal data collected and processed;
  • The purposes of their processing ;
  • Categories of recipients to whom personal data has been communicated or is likely to be communicated;
  • How long personal data is kept; and
  • Information on the user's rights with regard to personal data.
    • Right to portability

In the case of the processing operations listed in article 2 above, whose legal basis is the user's consent or their necessity for the performance of a contract, the user also has the right to the portability of his or her personal data.

This right differs from the right of access to personal data in that (i) it only concerns data provided by the user to TIKET and (ii) it allows the user to obtain this data in a structured and machine-readable format.

The user's right to the portability of his or her personal data also opens up the possibility of transferring it to another data controller, at the user's discretion, provided that this is technically possible.

  • Right of rectification

Users may request correction of their personal data if it proves to be inaccurate, incomplete or obsolete.

  • Right to erasure

Users may request that their personal data be deleted in the following cases:

  • personal data are no longer necessary for the purposes for which they were collected or are processed;
  • if the user has withdrawn his consent to the processing of his personal data, provided that his prior consent was the legal basis for their collection and processing and that there is no other legal basis justifying them;
  • if the user has objected to the collection or processing of his/her personal data in accordance with article 7.5 below;
  • the processing of the user's personal data is illegal;
  • the user's personal data must be deleted in order for TIKET to comply with a legal obligation; or
  • if the user was a minor at the time his or her personal data was collected. In the latter case, and provided that the user was a minor at the time of the request, the holders of the user's parental authority may also submit a request for the deletion of the user's personal data to TIKET.

If the data concerned has been communicated to third parties, TIKET will inform these third parties of the user's request, insofar as this is possible.

  • Right to object

Subject to a legitimate justification relating to the particularity of his or her situation, the user may object to any processing of his or her personal data when his or her personal data is processed on the basis of the necessity of such processing for the performance of a mission of public interest or the pursuit of the legitimate interest of TIKET or a third party.

L’utilisateur peut également toujours s’opposer, sans obligat

  • Right to restrict processing

The user may request the restriction of the processing of his/her personal data in the following cases:

  • in the event that he/she disputes the accuracy of his/her personal data, for as long as it takes TIKET to verify it;
  • if the processing of personal data is unlawful and the user wishes to restrict it rather than request its deletion;
  • if the user wishes TIKET to keep his/her personal data when these are necessary for the establishment, exercise or defence of his/her legal rights; or
  • if the user has objected to the processing of his/her personal data, during the period in which TIKET verifies that it has no other overriding legitimate grounds for continuing to process them.

 

TIKET will then cease to process the data concerned and will retain it for the appropriate period.

  • The right to define directives concerning the fate of data after one's death

The user may provide TIKET with instructions concerning the storage, deletion and communication of his/her personal data after his/her death.

  • Right to withdraw consent

For all processing operations, among those listed in article 2 above, whose legal basis is the user's consent, the user has the right to withdraw this consent at any time, without having to justify this to TIKET.

  • Right to lodge a complaint with a supervisory authority

Finally, the user has the right to lodge a complaint with the competent supervisory authority concerning the processing carried out by TIKET.

In France, this supervisory authority is the Commission Nationale de l'Informatique et des Libertés. For further information on the latter and how to contact it, the user is invited to consult the site www.cnil.fr.

  1. Changes to this Privacy Policy

This Privacy Policy was last updated on 15/07/2018.

Users of the website www.madetiket.com will be informed of any new modification or update of this Privacy Policy by a posting on the website. Users registered with the online sales service will also receive an informative e-mail at the e-mail address associated with their user account.