FAQ

Our Swimsuits products are double-lined to avoid any transparency. We personally test them beforehand so as not to encounter this type of problem. We know how unpleasant it can be!

We recommend that you take your usual size. Some models may run a little small, as we specify in each product data sheet. But to help you choose, you can find here our size guide.
Don't hesitate to ask us for advice by sending an e-mail to support@madetiket.com. We look forward to hearing from you.

Most of our larger-breasted customers feel very comfortable in our Swimsuits s, despite the absence of underwiring. All our Swimsuits models are lined for real support. We try to create models to suit different body shapes. Some models are more suitable than others, so don't hesitate to write to us or come and try them on in our showroom, we'll be happy to advise you.

Generally speaking, no. If you see your happiness, get your hands on it, because it might not be there for your next vacation.

We recommend that you rinse your Swimsuits well after each use and wash by hand. Caution - don't leave your Swimsuits to soak for long, don't use hot water, avoid mixing colors that are too different from each other, and finally we advise against machine washing, which damages the elastic fiber of swimsuit.

All our Swimsuits, beachwear items and accessories are thoroughly checked by our teams before dispatch.

We recommend that all our customers try on their Swimsuits with their underwear on. If this isn't the case and you don't want to keep your swimsuit/beachwear, we don't recommend that you do so.

Your order will be dispatched the same day if you order before 1pm, and you'll receive it within 24 to 48 working hours for France and 72 working hours for other countries. But you know as well as we do the vagaries of the postal service, and unfortunately sometimes delivery times can be a little longer.

You have 14 days from the date of delivery to return your swimsuit.

Please return the parcel to the address: TIKET, 29 RUE FOCH 34000 MONTPELLIER, France

For your return to be accepted, the product(s) must be in perfect original condition, with the recycled plastic pouch, the fabric pouch, the hygienic protection tab, the removable pads and any gifts.

We remind our customers that you must try on your Swimsuits in your underwear. Otherwise we cannot accept any returns.

If a refund is requested, it will be made within a maximum of fifteen (15) working days from receipt of the Product(s) by TIKET. Once the Products have been received, checked and accepted by our services, the refund will be made by the same method of payment used for the order, with a €4,95 charge. 

For any credit note issued, the return is free.

Please note, however, that your bank may apply an additional delay to the refund.

We have a store at TIKET, 29 RUE FOCH 34000 MONTPELLIER, France and you can also find a list of our points of sale here.